At JoySense, your data is yours. We do not sell it, trade it, or use it for advertising without your explicit permission.

1. What We Collect

Personal Information:

• Name
• Email address
• Organization name
• Billing details (if applicable)

Sensor Data:

• Environmental and operational data transmitted by your connected devices (e.g., temperature, soil moisture, humidity, water usage, etc.)

2. How We Use Your Information

• Provide access to the JoySense platform
• Process sensor data and generate alerts
• Improve system performance and reliability
• Provide customer support
• Send essential account and billing notifications

3. Data Storage & Security

Your data is stored using encrypted infrastructure and protected with strong authentication controls.

Access is restricted to authorized users and limited JoySense personnel for support purposes.

4. Data Retention

You may export or request deletion of your data at any time. Deleted accounts will have data permanently removed upon request.

5. Third-Party Services

We may use trusted third-party providers for infrastructure, messaging, payment processing, and analytics.

6. Cookies

We use cookies to improve usability, maintain sessions, and analyze performance.

7. International Compliance

JoySense works to comply with international data protection standards including GDPR principles.

8. Changes to This Policy

We will notify users of updates via dashboard or email.

9. Contact

privacy@joysense.io

By using JoySense, you agree to this Privacy Policy.